Join the Quality Leaders

Pay: $30.00 - $35.00 per hour

Job description:
Diesel Technician - Full time position available. Locally owned and operated dealership in Shakopee, MN
Must be able to work in fast paced environment, have good verbal and written communication skills, and work well in team and independently. Customer service skills and attention to detail a must. Complete repairs and maintenance on agriculture, lawn, material handling and compact construction equipment in house. Complete routine maintenance on equipment and new equipment assembly. Experience in repair and maintenance on small engine, diesel equipment, automotive repair, or material handling equipment preferred. Must have own tool set. Must have clean driving records, repair work may consist of traveling to local customer sites. Must be able to work on Diesel, LP, Electrical, Gas, powered equipment.

Job Type: Full-time

Benefits:
● 401(k)
● Dental insurance
● Health insurance
● Health savings account
● Life insurance
● Paid time off
● Vision insurance

Schedule:
● Day shift
● Monday to Friday

Work Location: In person

Willmar Road Technician
Job Type: Full-time

Job Description: 

Quality  Equipment Sales and Service, Inc. is a leading equipment dealership dedicated to serving both commercial and residential customers across multiple locations. We pride ourselves on delivering exceptional customer service and innovative solutions while supporting a range of industries from agriculture to manufacturing.
Summary

You will play a vital part in ensuring our customers' equipment remains operational and efficient, directly contributing to our mission of providing top-notch service and support.

Responsibilities

• Perform routine maintenance and repairs on various types of equipment on the road at customers work place.
• Work will be on L.P, Gas, and Electric powered equipment mainly forklifts.
• Diagnose mechanical issues and provide effective solutions.
• Collaborate with team members to ensure timely service delivery.
• Maintain accurate records of services performed.
• Communicate effectively with customers regarding their equipment needs.
• Utilize technical manuals and schematics for repairs.
• Stay updated on industry trends and new technologies.

Requirements:

• Proven experience as a Service Technician or similar role in an equipment dealership.
• Ability to lift heavy objects and perform physically demanding tasks.
• Strong mechanical knowledge with the ability to troubleshoot effectively.
• Valid driver's license and clean driving record required.
• Excellent customer service skills with a focus on teamwork.
• If you're ready to take your career to the next level with a company that values integrity and teamwork, we invite you to apply today and become part of our dedicated team!
• Familiarity with equipment operation and repair techniques.

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work Location: On the road

Willmar Road Technician
Job Type: Full-time

Job Description: 

Quality  Equipment Sales and Service, Inc. is a leading equipment dealership dedicated to serving both commercial and residential customers across multiple locations. We pride ourselves on delivering exceptional customer service and innovative solutions while supporting a range of industries from agriculture to manufacturing.
Summary

You will play a vital part in ensuring our customers' equipment remains operational and efficient, directly contributing to our mission of providing top-notch service and support.

Responsibilities

• Perform routine maintenance and repairs on various types of equipment on the road at customers work place.
• Work will be on L.P, Gas, and Electric powered equipment mainly forklifts.
• Diagnose mechanical issues and provide effective solutions.
• Collaborate with team members to ensure timely service delivery.
• Maintain accurate records of services performed.
• Communicate effectively with customers regarding their equipment needs.
• Utilize technical manuals and schematics for repairs.
• Stay updated on industry trends and new technologies.

Requirements:

• Proven experience as a Service Technician or similar role in an equipment dealership.
• Ability to lift heavy objects and perform physically demanding tasks.
• Strong mechanical knowledge with the ability to troubleshoot effectively.
• Valid driver's license and clean driving record required.
• Excellent customer service skills with a focus on teamwork.
• If you're ready to take your career to the next level with a company that values integrity and teamwork, we invite you to apply today and become part of our dedicated team!
• Familiarity with equipment operation and repair techniques.

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work Location: On the road

Job description : Quality Equipment Sales and Service, Inc. is a leading equipment dealership dedicated to providing exceptional service to both commercial and residential customers across Minnesota. We pride ourselves on our strong values and commitment to teamwork and integrity.
 

Primary Duties and Responsibilities:

· Promotes an atmosphere of goodwill and accountability between the company and the customer. Acts in a professional manner and provides a superior level of customer service and satisfaction.

· Prepare surfaces for painting by cleaning, sanding, or repairing as needed.

· Apply paint using various techniques.

· Ensure high-quality finishes on all painted surfaces.

· Collaborate with team members to meet project deadlines.

· Maintain a clean and organized work environment.

· Follow safety protocols to ensure a safe working environment.

· Conduct regular maintenance on painting equipment.

· Assist in other areas of the shop as needed.
 

Skill Required:

· Proven experience in industrial painting or a related field.

· Strong mechanical knowledge and understanding of manufacturing processes.

· Familiarity with forklift operation is highly desirable.

· Ability to work with hand tools and power tools effectively.

· Knowledge of safety standards in a manufacturing environment.

· Strong attention to detail and quality control.
 

Working Conditions:

Work is performed in a maintenance environment with potential equipment movement as well as exposure to chemicals and solvents that require knowledge of proper safety procedures.

Department: Service Department

Reports To: Director of Service

Wage: $27 - $30 hourly – based on experience.

Job Summary

We are seeking an experienced Service Manager to lead our service department with professionalism and enthusiasm. The Service Manager will oversee daily operations in Faribault, manage a team of technicians and service writers, and ensure the delivery of high-quality equipment, repair and maintenance services. This role is vital in maintaining customer satisfaction and ensuring operational efficiency. The ideal candidate will possess strong leadership skills, extensive equipment knowledge, and a passion for delivering outstanding service. Prioritizes jobs based on customer’s needs, severity, and nature of call. Communicates with customers on job status and lead times. Assist service technicians in meeting customer repair needs.

Primary Duties

· Promotes an atmosphere of good will and accountability between the company and the customer. Acts in professional manner and provides a superior level of customer service and satisfaction.

· Answers and details incoming service calls. Creates service call tickets with detailed customer information for technicians.

· Dispatches technicians to service calls based on customer needs, severity, and nature of call.

· Lead and supervise the service department to ensure efficient workflow and high standards of quality.

· Maintain excellent customer relations by addressing inquiries professionally and ensuring customer satisfaction throughout the service process.

· Oversee daily operations including scheduling, and workflow management to meet customer needs promptly.

· Effectively communicates with customer status of open jobs. Provides update on lead times.

· Provides customers with service solutions to reduce customer downtime.

· Works collectively with technician and parts department to procure needed parts for repair jobs.

· Communicates back with sales teams on customer needs and requests regarding equipment and services.

· Sells repair estimates to customers.

· Reviews and processes work orders for invoicing.

· Efficiently manages repair jobs and technicians time resulting in revenue generating service invoicing.

· Cooperatively performs additional duties when assigned by service management.

· Oversees daily activity, workflow coordination, scheduling priorities of service and parts personal

· Communicates and reports to service director on staffing needs regarding technicians.

· Works with equipment manufactures and reports on warranty situations / troubleshooting steps etc. on equipment to aid service technicians in repairing. File warranty claims as needed
 

Skills Required

· Prior experience working as a service technician or mechanic is highly desirable.

· Strong leadership skills with the ability to motivate a team of technicians and service writers.

· Excellent customer service skills with a focus on building long-term client relationships.

· Effectively communicates with customers, co-workers, and management in person, over the phone, and via email.

· Advanced customer service skills.

· Computer skills, familiar with operating systems and general Microsoft programs.

· Ability to multi-task and maintain organization in fast paced / high pressure environment.

· Knowledge of material handling industry

Company Core Values

• Customer Service - We ensure the customer is satisfied with the products and service. Everyone clearly communicates with our customers and sees the job to the finish.
• Quality Reputation - We strive to be great at our jobs. we are professional and capable.
• Teamwork - We work for the company, one another, and our customers. We are not self-serving; we are a team. We lend a hand and go above and beyond for each other and our customers.
• Growth Oriented - We are always learning, improving and evolving within our industry.
• We fix problems and find solutions - We find solutions to problems. If it cannot be fixed, we strive to find equipment solutions to meet our customers needs and budgets. We do not ignore problems; we work together to solve them.

Full-time Salary Position 
$65,000 - $80,000 | Based on experience

Work is performed in primarily an office environment with exposure to a maintenance environment. The demands of the position often exceed normal working conditions.